Privacy Policy for Beryl Boost Performance
Beryl Boost Performance (ABN: 12 345 678 901) is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data when you interact with our online platform, engage our services, or contact us. We adhere to the principles of the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect various types of personal information from you, depending on your interaction with our site and services. This includes:
- Contact Information: Your name, phone number, and email address, provided when you make an inquiry, request a quote, or book a service.
- Vehicle Information: Make, model, year, and VIN of your vehicle, important for providing accurate service quotes and performing our automotive performance tuning services.
- Communication Data: Records of your correspondence with us through our online forms, email, or telephone calls.
- Technical Data: Information about your device and how you access our site, including IP address, browser type, operating system, and referral source. This is primarily collected through cookies and similar technologies (see Section 5).
2. How We Collect Information
We collect information through the following methods:
- Directly from you: When you fill out forms on our online platform, send us emails, or communicate with us over the phone.
- Through our website: Using cookies and analytics tools as you navigate our platform (see Section 5).
3. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To facilitate engine remapping, exhaust system upgrades, suspension tuning, vehicle diagnostics, and custom performance builds, and to communicate with you about your service requests.
- Communication: To respond to your inquiries, provide quotes, and send you updates about your vehicle's service.
- Marketing: To send you promotional materials, special offers, or newsletters if you have opted in to receive them, regarding our automotive performance tuning services.
- Website Improvement: To analyse user behaviour and trends, improve our online platform's functionality and user experience, and ensure our content is relevant.
- Legal Compliance: To comply with legal obligations and resolve any disputes.
4. Disclosure of Information
We may disclose your personal information in the following circumstances:
- Service Providers: To third-party service providers who assist us in operating our business (e.g., IT support, website hosting, marketing services). These providers are bound by confidentiality obligations and are only permitted to use your information for the specific services they provide.
- Legal Requirements: If required to do so by law, court order, or governmental regulation.
- Business Transfer: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred as part of the transaction.
We do not sell or rent your personal information to third parties for their marketing purposes.
5. Cookies and Tracking Technologies
Our online platform uses "cookies" and similar tracking technologies to enhance your experience, analyse website usage, and for marketing purposes. Cookies are small data files stored on your device.
- Essential Cookies: Necessary for the proper functioning of our platform.
- Analytical/Performance Cookies: Help us understand how visitors interact with our site by collecting and reporting information anonymously.
- Marketing/Targeting Cookies: Used to deliver more relevant advertisements to you based on your interests.
You can adjust your browser settings to refuse all or some cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our site may become inaccessible or not function properly.
6. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
7. Your Rights
Under the Australian Privacy Principles, you have certain rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
- Opt-out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or by contacting us directly.
To exercise any of these rights, please contact us using the details provided in Section 9.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. Any changes will be posted on this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to make a complaint, please contact us:
Beryl Boost Performance
28 Ivan Street,
Melbourne, Victoria, 3068
Australia